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Get Help

We’re Here to Support Your Journey

Whether you’re facing a technical issue, have a question about your account, or need guidance while using MBS, our support team is here to help you.

Common Help Topics
Account & Login

Having trouble signing in, resetting your password, or accessing your profile?

App Performance

Facing bugs, loading issues, crashes, or sync problems? Let us know.

Privacy & Security

Concerned about your account security or personal data? Reach out anytime.

Quick Troubleshooting

Before contacting support, try these quick fixes:

Update the app to the latest version

Check your internet connection

Restart the app

Log out and log back in

Clear app cache if needed

Need Immediate Help?
Email Support
teaminnovizia@gmail.com
Response Time

Our team usually responds within 24–48 business hours.

Support Hours

Monday to Saturday 10:00 AM – 7:00 PM IST

Report a Problem

When reporting an issue, please include:

Your registered email ID

Device name and OS version

Screenshots or screen recordings

Steps to reproduce the issue

This helps us resolve your problem faster.

Contact Us

Let’s Connect

We’d love to hear from you. Whether you have feedback, suggestions, partnership inquiries, or just want to say hello — feel free to reach out.

Office Hours

Monday to Saturday 10:00 AM – 7:00 PM IST

Feedback Matters

Your feedback helps us improve the MBS experience for everyone. Share your thoughts, ideas, or feature requests anytime.

About MBS

MBS is designed to help users learn, grow, compete, and become their best selves through engaging experiences, challenges, and community-driven learning.

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my best self is a personal growth platform that helps you build healthier habits, improve emotional awareness, and better understand yourself through guided practices and reflective tools.

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mybestself 2026
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